Returns
You can request a return/exchange of your purchased product within 14 days of the delivery date and returned items must be sent back to us within 7 calendar days of the approval date.
You can request a refund or a size/product exchange.
For orders over 350 EUR, 500 CHF, 500 USD, 400 GBP, Bubble Nano Tech pays the return costs for the first return request, or for the first product/size exchange.
Bubble Nano Tech Customer Service will book the return shipment for you.
To submit your request, please email info@bubblenanotech.com with the following information:
- Returned product (example: SC030 TN071, NAVY BLUE, 3XL)
- For exchange requests: specify the new item (name, color, size)
- For exchange requests: specify the new size or new color or new product
- Return Shipping Option:
- Self-delivery of package to a UPS Access Point (Bubble Nano Tech will email the return label)
- UPS package pickup at the address provided (UPS will carry the return label)
For EXTRA-EU returns, Bubble Nano Tech Customer Service will send the Buyer the proforma document via email. The proforma must be printed in 3 copies and delivered to the courier.
The buyer is asked to place the returned product in the Bubble Nano Tech box received. If the box is no longer usable, you can use any other box (remove any barcodes and labels).
Return times and return conditions : Returns from an EU country usually take 1/3 working days. Returns from a non-EU country usually take 3/6 working days.
Refund or exchange shipping will take place after inspecting the returned product. For further information please consult the documentGeneral Conditions of Sale .
If you have any questions or problems with payment, please write to info@bubblenanotech.com